Case Study

Communication Clash amid Consultant and ClientA booking amidst advisor and thickening can be likened to a battle of the brains , not to mention a battle between cardinal rams . A con human facerable number of noetic elements argon entangled , which calculate to clash in a advisor- lymph node relationship . Among these are egos , prejudice and supposed high standards of results or expectations . And since the communication between parties are based on some form of genial conformity or joining of minds , the head-clashing rams statement stands as a metaphor that illustrates a conflict mechanism in this characteristic br of communicationWhy are both parties likened to two egoistic animals tell horns This is because of the supposed high mental state of both consultant and node . The nature of their brain developmen t leases them both high-caliber thinkers , which is shew by how consultant Susan Barlow described her kickoff meeting with principal executive officer Royce Kellogg . To adopt Freud s ideas , both the consultant and her client each had a subconscious containing their bragging rights for credibility and winner . One was a consultant who had six years of productive projects and the other was a company founder who built a viable occupation from scratch . The mental attitude of displace great apprise to one s own past accomplishments soups-up the egos and expectations of both parties . Naturally , a conflict between the two would be numbered with a clash of boasting spirits . Sadly , the incarnate linguistic context of the clashing of great minds is less urbane than the natural mental engagement /debate of professors in a university .

Barlow says it right , that her client was grandstanding , but she herself is guilty of it the moment she failed to make the relationship grow outBut such a conflict-ridden communication in addition arises from a well-documented pattern in a merchant-client relationship : that the merchant , in support one s ego , for overprotects the true rate of satisfying the guest . In this situation , the crucial tholepin point for a conflict-free communication dep land ups on Susan Barlow who represents the merchant side of the relationship . She represents the fiber services of a consulting firm , and she mustiness have the end of customer satisfaction her primary mention , because it is the customer who feeds the backup with profitable opportunities . Moreover , the consultant s record in client communications is always at imperil , and one pure feedback of incompetence may spell the end of her credibility . The problems encountered with facing a grandstanding client should just be a public challenge , and the consultant bears the brunt of mending /sustaining a healthy melodic phrase communication for the project s successBibliographyFreud , S (1922 . Group psychology and the compend of the Ego . New York : LiverightHilgard , E . R (2001 . Introduction to Psychology . New York : Harcourt Brace JovanovichPAGEPAGE 2Case Study...If you want to get a liberal essay, order it on our website: BestEssayCheap.com

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